Best Luxury Hotels and Resorts Near Goa Beaches

Say the word ‘Goa’ and the first thing that comes to your mind is beautiful and long beaches. Goa owes a large percentage of its economic growth to tourism and beaches. You will easily find many small and big hotels in Goa near beach. Read on to find out more about Goa and popular Goa beach hotels.

Goa has some of the best and most beautiful beaches in India. Every beach in Goa has its own set of people and sub culture. For example the Anjuna beach- former hippie haven, still bears its mark and is a sought after location to experience hippie lifestyles. Some other famous beaches in Goa include Calangute, Colva, Baga, Dona Paula, etc. Among them Dona Paula is a former villa turned tourist destination. This peaceful beach is located in the suburbs of Panjim and has a beautiful story attached to the Dona Paula sculpture. According to legends, Dona Paula was a Portuguese lady of noble birth who wanted to marry a lowly fisherman. As the marriage was not accepted by the society, the lovers committed suicide by jumping off the cliff. It’s tragic story attracts tourists especially couples and you can find a lot of peace here which is quite different from the congested Calangute Beach.

There are also many popular Goa hotels that can be found near the beaches. These Goa beach hotels provide all necessary facilities and come in different price ranges to suit your purse.

Popular Hotels in Goa near Beach

Delta Residency is one of the popular 3 star hotels in Goa situated near the famous Calangute Beach. The hotel enjoys a healthy customer recommendation of 61% and has a 4 out of 5 rating. The hotel is known for its location and services. The rooms are on a twin sharing basis and are equipped with all major facilities including cable TV and refrigerator. The hotel also offers a multi cuisine restaurant, swimming pool, sun beds open to the bar, internet access and a travel desk. The room rates start from Rs.2400.

Pousada Tauma is a 5 star hotel and is one of the most beautiful hotels in Goa near beach. The hotel has garnered a lot of positive reviews from its numerous satisfied customers. Previous guests lavishly praise its location, ambience, facilities and services. The hotel provides a huge swimming pool with an artificial waterfall cascading down and rooms surround it. The hotel provides beautifully furnished rooms equipped with all major facilities that cost Rs.4965.

Longuinhos Beach Resort is one of the Goa beach hotels and is located on the Colva beach. The hotel enjoys a customer recommendation of nearly 81% which means it is the preferred location for 8 out of 10 people. The hotel is known for its service, location and hospitality and has received a number of positive reviews from customers. The hotel provides well furnished and sea facing rooms equipped with all major facilities. The hotel also provides 3 restaurants, bar, travel desk, swimming pool, Jacuzzi and safe deposit locker. The room rates start from Rs.2800.

How To Introduce a Customer Service Culture

What is the best solution when the numbers show that there is a deficiency in how customers view your service level? Dr. Raymond Lindquist said, “Courage is the power to let go of the familiar.” If the familiar within an organization is poor customer service, it is time to let it go. A culture of outstanding customer service needs to be effectively introduced within the organization. Since the service is providing for the needs of a customer before, during, and after their purchase, a holistic approach is necessary.

Customer Service Training Programs

Good customer service has to be taught; assuming that employees will know how to treat customers, just because they work in a field that requires this standard, is dangerous. An integral part of any training program is giving employees a chance to express what they want from a company, when they are in the role of a customer. When employees take the time to consider what they expect as a customer they are better prepared to deliver when they are on the other end of the transaction. Management has to take a personal interest in developing and participating in the training program in order for employees to appreciate that it is a serious responsibility.

Top Down Approach To Customer Service

While training programs may be designed with entry-level employees in mind; if management takes a hands-off approach the training programs will not succeed. Employees and customers need to see that everyone right up to the highest level of management takes exceptional customer service seriously. Organizations that involve multiple operations with multiple managers may find it worthwhile to consider a separate corporate management training program. It should emphasize the necessity for management to be viewed as accessible to all, in order to promote high employee morale and customer satisfaction.

To ensure a business’ continued success it is imperative to make the investment in nurturing a culture within the organization. By starting with management in developing this culture there will be a definite trickle-down effect. An employee who is treated well will pass this on in the way that customers are treated. An appreciated customer is a loyal customer, and more importantly a customer that will tell others about how well they are treated. From the largest corporation to the smallest local business it is important to introduce a customer service culture by providing employees and management with the training they need.